Effective Date: November 26th, 2024
Last Updated: November 26th, 2024

At RMG Fine Foods Group LLC, dba Turf Club, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and share your information when you interact with us through our website, reservations, newsletter subscriptions, SMS communications, and other services.

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1. Information We Collect

We collect the following types of data to enhance your experience and provide our services:

• Personal Information: Names, email addresses, phone numbers, and location data.

• Financial Data: Billing and payment details for online purchases, securely stored by PCI-compliant third-party processors.

• Technical Information: Cookies, IP addresses, and browsing data collected via Google Analytics, Facebook Pixel, and Townsquare Media geofencing.

We do not collect or process sensitive personal data.

 

2. How We Collect Your Data

• Directly from You: Through forms, purchases, and account creation.

• Automatically: Via cookies, tracking tools (e.g., Google Analytics, Facebook Pixel), and geofencing.

• From Third Parties: Including Meta platforms and Google advertising partners.

 

3. How We Use Your Information

We use the data we collect to:

• Process payments and fulfill orders.

• Send newsletters and promotional offers.

• Provide customer service and respond to inquiries.

• Analyze website traffic and user behavior.

• Support marketing campaigns and personalize advertisements.

 

4. Sharing Your Information

We share your data only when necessary for business purposes, such as:

• Payment Processing: Sharing financial information with PCI-compliant third-party processors.

• Marketing Campaigns: Sharing names and email addresses for targeted promotions.

We ensure that all third parties involved adhere to high privacy and security standards.

 

5. Data Storage and Protection

• Storage: Payment information is securely stored by third-party processors adhering to PCI DSS Level 1 compliance.

• Retention: Authorized payment data is retained for up to 7 days.

• Security Measures: We use encryption, data tokenization, firewalls, fraud detection tools, and strong authentication methods to protect your information.

 

6. User Rights and Choices

• Access and Deletion: You have the right to access your personal data and request its deletion.

• Opt-Out: You can unsubscribe from emails and SMS communications at any time.

• Legal Compliance: We comply with GDPR, CCPA, and other applicable privacy laws, ensuring your rights to data portability and rectification.

 

7. Cookies and Tracking Technologies

We use cookies and tracking tools to:

• Personalize advertisements and marketing content.

• Monitor website performance and traffic.

Currently, we do not provide options for managing cookie preferences.

 

8. Minors

We do not knowingly collect personal information from children under the age of 13 (or 16, as applicable).

9. Third-Party Services

We work with trusted third-party tools and services, including:

• Google Analytics, Meta, Klaviyo, and Wix.
  Please note that external websites and services linked on our platform have separate privacy policies, and we encourage you to review them.

 

10. Policy Updates

We may update this privacy policy as needed. Changes will be communicated through email or by updating this page. Please review this page periodically for the latest information.

 

11. Consent

By using our services, you consent to the collection, use, and sharing of your data as outlined in this policy. Consent is obtained through checkboxes during account creation or banner notices on our website.

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Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:
Email: howdy@turfclubtwinfalls.com
Address: 734 Falls Ave, Twin Falls, ID 83301